Open Positions:

Administrative Assistant:

Summary of Position:

Under the direct supervision of the Office Manager, the Administrative Assistant supports WOAR’s routine administrative functions. The Administrative Assistant is the initial face-to-face contact with clients and visitors presenting at WOAR for services, and therefore provides support to clients and visitors in a courteous and efficient manner. Special emphasis is given to the providing efficient back up to Office Management duties in the absence of the Office Manager.

Job responsibilities include:

ADMINISTRATIVE:

§ Provides administrative support to the staff of WOAR.

§ Staffs reception desk in an efficient and courteous manner.

§ Manage client crisis situation by ushering client to secure environment and alerting appropriate staff.

§ Performs projects as directed by the Office Manager and/or Management Team as required.

§ Assumes office management duties in the absence of the Office Manager.

§ Secure all confidential information including client information files.

§ Purge and close client files each quarter.

§ Prepares checks for deposit.

§ Process and distribute all incoming mail. Meters mail and deliver to U.S. Postal box.

§ In Office Manager’s absence, order and distribute materials and supplies.

§ Type correspondence for Executive Director and management team members as assigned.

§ Maintains agency equipment, i.e. copier, fax machines. Call for maintenance as needed.

§ Daily, ensure that agency has been readied for operation. Tasks include check and replenish copiers and fax machines and forms.

§ Support the processing of agency mailings.

§ Supervise and train administrative interns and volunteers.

§ Orders supplies and maintains supply closets.

§ Prepare agency literature for distribution.

§ Other duties assigned by the Office Manager, Finance Director, or Executive Director.

DATA ENTRY

§ Enters demographic information into client and donor data bases.

§ Generates accurate and timely statistical reports, lists, labels, etc. for agency staff.

Qualifications:

§Associates Degree preferred. A combination of education and work experience will also be considered.

§ Must be a self-starter and possess excellent written and oral communication skills.

§ Initiative and confidentiality a must.

§ Must work well independently and require minimal supervision.

§ Critical thinking and problem solving skills required.

§ PA Criminal Record, Child Abuse and FBI clearances annually

Office Manager:

Job responsibilities include:

§ Provide training on sexual assault and treatment issues as assigned to volunteers, staff, community and professional groups.

§ On-call back-up for weekend hotline coverage as needed.

§ Performs projects as directed by the Executive Director and the Director of Finance.

§ Oversees the efficient operations of the reception desk. Assist with reception duties by providing necessary coverage in absence of Administrative Assistants.

§ Manage client crisis situation by ushering client to secure environment and alerting counseling staff. Ensures that walk-in clients are handled in a professional manner.

§ Models quality customer satisfaction skills.

§ Secure all confidential information including funding and client information files.

§ Weekly, prepares checks for deposit.

§ Track, order and distribute materials and supplies to staff.

§ Monitor staff daily sign in book to ensure that all staff have signed in and out for workday.

§ Responsible for the daily review and organization of emails and phone calls for Executive Director.

§ Aid in scheduling of meeting for Executive Director and Directors as needed.

§ Type correspondence for Executive Director and management team members as assigned.

§ Maintain agency equipment, i.e. copier, fax machines. Call for maintenance as needed.

§ Daily, ensure that agency has been readied for operation. Tasks include check and replenish copiers and fax machines and forms.

§ Responsible to order literature for agency and maintain literature closet – as needed.

§ Support the processing of agency mailings.

§ Monthly, prepares and disseminates to the Executive Director and Finance Director, revenue received report.

§ Prepares routine correspondence to both internal and external sources.

§ Prepare Personnel manuals and new employee signature packets for Executive Director at the beginning of each fiscal year. Replenish as needed.

§ Daily coordination and collection of Personnel File needs, filing Personnel Documentation, and conducting Personnel documentation audits quarterly.

§ Conduct WOAR Staff Handbook orientation for all new staff.

§ Provides supervision and training to clerical staff and administrative interns.

§ Meetings with staff for supervision twice a month.

§ Provides support to agency staff in absence of Management Team.

§ Train clerical support staff, new staff and volunteers in Administrative procedures.

§ Provide trainings regarding office safety and procedures for agency personnel to include fire safety, emergency evacuation and OSHA regulations.

§ Identify development opportunities for Administrative staff and conduct trainings on administrative topics quarterly including costumer service skills, de-escalation skills, confidentiality, and professionalism.

§ Responsible to attend staff development.

§ In conjunction with Management team, coordinate and schedule appropriate trainings for agency personnel to ensure that staff maintains compliance with funding requirements. Training menu includes Red Cross, HIV, VOAD, DEI, and Sexual Violence/Assault topics.

§ Responsible for overseeing the scheduling of office space, group and meetings rooms to maintain smooth flow for agency staff, interns and volunteers.

§ Responsible for the organization and maintenance of all public and common areas in accordance with OSHA, Federal, state and local safety policies. Common areas include reception desk, resource rooms, exit areas, public rest areas, hallways, corridors, group and meeting areas, lunch room.

§ Responsible for contacting building services to rectify facilities issues including lighting, HVAC, electrical fixtures and outlets, plumbing issues, housekeeping issues and all other issues that affect the appearance, safety and cleanliness of facility.

§ Responsible to ensure that Labor Law posters are maintained with most current information and located in centrally located personnel areas.

§ Provide administrative support in fundraising efforts as needed.

§ In connection with Executive Director, plan agency annual meeting as needed.

Qualifications:

§Bachelor’s Degree or combination of education and work experience will also be considered.

§ Must be a self-starter and possess excellent written and oral communication skills.

§ Must demonstrate consistent problem solving and analytical skills. Initiative and confidentiality a must.

§ Must work well independently and as member of a team.

§ Must work weekdays, evenings and weekends as necessary to fulfill funding targets.

§ Strong interpersonal, leadership and organization planning skills required. PA 33/34 certifiable and FBI certifiable.

§ Bi-lingual abilities a plus.

Counselor:

Job responsibilities include:

§ Providing high quality counseling services to adult and child clients who have experienced sexual violence.

§ Develop and implement treatment for an average ongoing caseload of 30 individual clients.

§ Facilitate support groups.

§ Conduct client intake assessments, on average 2 weekly.

§ Provide training on sexual assault and treatment issues as assigned to volunteers, staff, community and professional groups.

§ On-call back-up for weekend hotline coverage as needed.

§ It is required for this position to work 3 weekday evenings a week.

Qualifications:

§ Master’s Degree in Psychology or Social Work required, License Preferred.

§ 2 years post-graduate trauma-focused and mental health clinical experience required.

§ Demonstrated proficiency in listening skills, ability to convey warmth, empathy, and a non-judgmental attitude are essential.

§ Familiarity and proficiency with assessment and diagnosis.

§ Familiarity and proficiency with case conceptualization, planning and implementing empirically supported treatments.

§ The ability and experience to work with diverse populations.

§ Familiarity with multiple therapeutic techniques including, but not limited to, crisis counseling, cognitive-behavioral therapy, and play therapy. Training in TF-CBT, PE, CPT, or EMDR preferred.

§ The ability to work independently as well as on a team.

§ Excellent verbal and written communication skills; experience with clinical documentation procedures and systems.

§ Spanish speaking required.

§ Successful criminal background, child abuse, and FBI clearances.

How to apply:

Please email cover letter and resume to: hr@woar.org. Please put Bilingual Counselor in the subject line. No phone calls please.

Education and Training Specialists

Want to make a difference? WOAR-Philadelphia Center Against Sexual Violence is seeking versatile individuals to join WOAR’s Education and Outreach Department. The ideal candidate is sensitive to the climate and culture of the City of Philadelphia, and is comfortable supporting communities throughout the city. Strong verbal and written communication skills required. Experience facilitating workshops/trainings/events. Strong skills developing presentations. Comfortable developing and posting content on social media sites. The ideal candidate will facilitate workshops for schools and community agencies both in-person and through virtual platforms.

WOAR offers a competitive salary, medical benefits, paid leave, and paid holidays.

Qualifications:

BS/BA in public health, criminal justice, education, psychology, or related field. A combination of education and work experience will also be considered.

How to apply:

Please email cover letter and resume to: hr@woar.org. Please put Education and Training Specialist in the subject line. No phone calls please.

**People of color are encouraged to apply **
WOAR is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Crisis Advocate:

Under the direct supervision of the 24hr Services Manager, the Crisis Advocate provides rape crisis center services to survivors of sexual violence. The Crisis Advocate is expected to maintain coordination between Special Victims Unit Police Department (SVU), Philadelphia Sexual Assault Response Center (PSARC), and WOAR. This WOAR position will be located mostly on-site within SVU/PSARC and requires strong interpersonal skills. The Crisis Advocate must also have accurate data entry experience.

Qualifications:

§ Bachelor’s Degree required. Majors including Criminal Justice, Forensic Psychology, Criminology, Psychology, Social Work

§ Must complete state mandated forty (40) hour victim service training

§ Excellent interpersonal skills

§ Strong organizational skills

§ Excellent writing and speaking skills

§ Computer competency in Microsoft Office

§ Strategic thinker

§ Problem solving and strong analytical skills

§ Capacity to work independently with minimal supervision

§ Ability to function as team member of a unit and the agency as a whole

§ Must have schedule flexibility

§ Some in-state travel required

§ PA 33/34 certifiable and FBI certifiable

§ Must adhere to professional ethics and agency confidentiality policy

§ Philosophical orientation compatible with WOAR’s philosophy and mission

How to apply:

Please email cover letter and resume to: hr@woar.org. Please put Crisis Advocate in the subject line. No phone calls please.

**People of color are encouraged to apply **
WOAR is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.