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Clinical Director

Send Your Resume/CV to Info@WOAR.org

Job description:

WOAR- Philadelphia Center Against Sexual Violence is seeking a dynamic and experienced Clinical Director to lead and oversee the clinical operations within our organization. This pivotal role combines strategic leadership with hands-on management of clinical services. The Clinical Director will champion a culture of excellence, innovation, and compassion, inspiring our clinical team to achieve outstanding outcomes.

WOAR’s vision is to eliminate all forms of sexual violence in our communities. Founded as one of the first centers of its kind in the nation, for 50 years WOAR has provided an empathetic ear, a caring heart, and a helping hand to anyone who has experienced sexual violence at any time in their life. Our mission is focused on specialized treatment, comprehensive prevention education, and advocacy for the rights of the victims of sexual abuse and harassment. Each year, we help thousands of survivors of sexual violence through our continuum of services that includes a 24/7 hotline, crisis services, in-person counseling, court advocacy, anti-human trafficking support, and a wide range of education, training, and advocacy programs. WOAR is the largest member of the Pennsylvania Coalition Advancing Respect (formerly the PA Coalition Against Rape) which is the organization’s primary regulator and largest funding partner.

Duties

1. ADMINISTRATION

Serves as a member of the organization’s Executive Leadership Team

• Represents WOAR’s Direct Services department to the Board of Directors and other external constituents (funders, regulators) and where appropriate, represents WOAR leadership in the Executive Director’s stead.
• Effectively oversees a coordinated Direct service delivery from hotline/service requests to court advocacy and human/sex trafficking programs, to individual and group counseling service delivery and requirements.
• Manages departmental human resources activities such as leave requests, accommodations, and other practices in consultation with the Executive Director.
• Oversees delivery of counseling services to ensure funding and documentation requirements are met.
• Manages the Direct Services department within budgetary limitations in consultation with the Executive Director and Director of Finance.
• Provides effective leadership and supervision in counseling programs and direct reports.
• Responsible for recruiting, hiring and training of direct services staff, with the assistance of Direct Service Managers.
• In collaboration with their direct supervisors, the Clinical Director monitors and evaluates performance of program staff to ensure that staff understand and meet their individual program goals using a standardized method of performance evaluation and provides this information to Executive Director.
• Provides a minimum of bi-weekly individual clinical supervision to counseling staff to discuss and monitor treatment of clients; ensures that all clinical work is supervised by a qualified licensed professional who is responsible for the client services provided.
• Reviews all client intake assessments and distributes referrals/cases as necessary.
• Reviews all discharge paperwork to ensure client file is complete.
• Managers external requests for client information (records requests, etc.) within regulations.
• Ensures program policies and procedures are up-to-date and meet ethical standards; develops new program policies and procedures as needed.
• Develops new program strategies and initiatives.
• Monitors and evaluates program effectiveness through the development and implementation of measurement outcomes.
• Regularly reports Direct Service program activity, working in consultation with the Data Manager, for use by the Executive Director for reporting, Board functions, and other goals.
• Coordinates program record-keeping: supervises maintenance of client clinical charts and monitors agency client database.
• Ensure agency database meets record keeping needs and standards.
• Develops and implements a mechanism for tracking flow of clients from initial contact with organization to termination of services, and ensures that all clients receive high quality, focused, time-limited, effective services (crisis counseling, supportive counseling, and/or trauma-focused therapy) and are referred to appropriate agencies if needed following termination of services.
• Develops and implements a system that allows for timely access of care for new clients requesting care and takes effort to keep waitlist for services to a minimum.
• Ensures the Direct Services department has the supplies and materials needed for effective service.

2. Outreach/Systems Advocacy

Serves as coordinator and leader of the Philadelphia Sexual Assault Response Team (SART)

• Actively and effectively engages in initiating and maintaining collaborative partnerships with relevant organizations in order to improve WOAR’s ability to provide effective counseling services to its clients and to under-served populations.
• Seeks and pursues new opportunities to offer counseling services.
• Develops and maintains relationships with local Universities to coordinate any clinical services offered to student body and to promote internship program.
• Actively and effectively represents WOAR in the greater community (including serving in relevant coalitions, advocacy groups, participation in media and public events as appropriate.
• Develops new program and initiatives.
• Actively seeks new sources of funding and completes grant/contract application requirements, reporting and site visits as needed.
• Provides trainings to volunteers, staff, community, and professional groups.
• Participates in training of medical, mental health and social service personnel as required by agency and/or funding sources.

3. CLINICAL SERVICES

Provides high quality and effective counseling services to clients.

• Develops and implements treatment for ongoing caseload of 3-5 individual clients.
• Utilizes empirically supported measurement tools to evaluate client progress.
• Provides follow-up and case management services with clients as necessary.
• Co-facilitates support groups.
• Conducts client intake assessments as needed to determine appropriate treatment.
• Answers hotline and provides walk-in counseling and medical accompaniment as necessary.
• Refers clients to other agencies as appropriate.
• Collaborates with other agencies providing services to clients.
• Advocates for proper treatment of victims of sexual assault.
• Provides direct support for clients and staff during safety concerns or mental health crises.

4. OTHER RESPONSIBILITIES

Ensures direct service-related content on agency website is up to date.

• Works collaboratively with other directors to maintain cohesive intra-agency culture and service coordination.
• Participates in Staff Meetings including leading the meetings in the Executive Director’s stead.
• Supports and participates in agency activities such as staff retreats, special events, volunteer recognition events, SAAM planning, and fundraising activities as appropriate or assigned.
• Meets regularly with the Executive Director for supervision, direction, and feedback.
• Performs other duties as assigned.

5. STAFF DEVELOPMENT

Participates in appropriate staff development activities.

• Coordinates and promotes staff development opportunities to the department.
• Actively researches and disseminates information concerning the counseling of sexual assault victims to agency staff.
• Stays abreast of information concerning counseling techniques and interventions.
• Stays abreast of information concerning non-profit management and clinical supervision.
• Conducts one-on-one meetings with direct reports, at least monthly, to document and provide consistent performance and/or developmental feedback to employees and to ensure consistent staff engagement.vices to ensure funding and documentation requirements are met.

Qualifications

Master’s Degree required; Pennsylvania license as LPC, LCSW, PsyD, PhD

• At least 5 years of previous clinical experience required.
• 3 – 5 years of people leadership (supervisory) experience, preferably in a clinical or medical industry.
• Experience in providing clinical and administrative supervision.
• A high proficiency in listening skills, ability to convey warmth and empathy and a non- judgmental attitude are essential.
• Familiarity and proficiency with assessment and diagnosis using DSM-V-TR nosology, case conceptualization, planning and implementing empirically supported treatments.
• The ability and experience to work with diverse populations.
• Familiarity with multiple therapeutic techniques including, but not limited to, crisis counseling, cognitive-behavioral therapy and play therapy.
• The ability to work independently.
• Bi-lingual helpful, but not a requirement.

Your leadership will directly impact survivor outcomes while shaping the future of our organization’s clinical excellence.

Job Type: Full-time

Salary: $80,000.00 – $85,000.00 per year

Benefits:

Dental insurance

• Health insurance
• Paid time off
• Retirement plan

Work Location: WOAR’s office address on JFK. This is a full-time, on-site position, not hybrid or remote.

Send Your Resume/CV to Info@WOAR.org